Terms and Conditions

Seller Policies, Warranty & Returns

Please review the following terms and conditions (‘Terms of Use’) that govern your use and purchase of products (collectively, ‘Use’) of our Site. Your Use of our Site constitutes your agreement to follow and be bound by the Terms of Use.

General:

Please review the following Terms of Use and our other policies that govern your visit to our Site and your use and purchase of products from our Site (collectively, ‘Use’). Your Use of our Site constitutes your acceptance of and agreement to follow and be bound by the Terms of Use and such policies as our Site states. Datamation Systems, Inc. (“Datamation Systems”) reserves the right at any time to modify, alter or update our Site, our policies and these Terms of Use.

Shipping Policy:

Unless noted otherwise in the ordering pipeline, Datamation Systems, Inc. ships all items within 72 hours of receiving your order.  You will receive a prompt notification of any delay or cancellation of your order.   For questions regarding your order and changes please contact our office at 201-329-7200 or info@mailsolutions.info.

Return Policy:

Datamation Systems will accept for full refund or credit any items returned in their original packaging in new condition within seven days of delivery to the customer, less the original shipping cost. Customers must call for a return authorization number (800-724-4339) and that number must be on the outside of any return item package. Items not shipped with a return authorization may not be accepted.   Items received damaged or not in new condition will not be eligible for full refund or credit.  It is the customer’s responsibility to insure the package and subsequent claims when returning it to us.  Return shipping must be made at the customer’s expense. A refund will be made by check or by credit to the charged card (at Datamation Systems’ option) within two weeks of receipt and confirmation of the return.

Standard Warranty and Claims

1. Datamation Systems warrants that, during the Warranty Period, the Product will, with normal use and service, be free from faulty parts, manufacture or workmanship.

2. This clause relates to products supplied in the United States only: Our products come with guarantees that cannot be excluded under the US Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced (at Datamation Systems’ option) if the goods fail to be of acceptable quality and the failure does not amount to a major failure for the warranty period specified below.

3. You have rights and benefits under the consumer laws in your jurisdiction. Without detracting from these rights or benefits, Datamation Systems excludes all liability in respect of the Product for any other loss which is not reasonably foreseeable from a failure of this Product, which may include liability for negligence, loss of tape/card, data, images, or expenditure associated with the Product and loss of enjoyment or any consequential damages.

4. The Warranty Period varies for specific products offered by the following manufacturers.  Please contact us at  info@mailsolutions.info if you require information on any of the listed products from these manufacturers.

  • Charnstrom
  • Secure Mailing Systems
  • Hamilton Sorter

5. This warranty is valid only for Products that are purchased new and unused (a) in United States; and (b) sourced from Datamation Systems or its authorized distribution channel.

Datamation Systems distribution channel refers to its network of authorized distributors, dealer and retailers.  Datamation Systems-branded products that have been sourced by end-users, distributors or retailers from any source other than through Datamation Systems (including ‘grey’, ‘parallel’ or ‘direct’ imports) are not Datamation Systems products.

6. The Customer must provide the original proof of purchase which demonstrates compliance with the above conditions to receive any services under this warranty.

7. This warranty only applies where a defect has arisen, wholly or substantially, as a result of faulty manufacture, parts or workmanship during the Warranty Period.

8. The warranty does not apply where damage is caused by other factors, including without limitation:

(a) normal wear and tear; (b) abuse, mishandling, accident or failure to follow operating instructions; (c) exposure to liquid (excluding water in the case of waterproof products) or infiltration of foreign particles; (d) servicing or modification of the Product other than by Datamation Systems, or their authorized service agents; (e) firmware updates; (f) use of the Product with other accessories, attachments, product supplies, parts or devices (including cables, hubs, switches, power supplies, fans) that do not conform to Datamation Systems specifications; or (h) shipment or other transit.

9. This warranty does not cover:

(a) the integration of the product to customer devices for which Datamation Systems has not tested or recommended for use; (b) integration with 3rd party software; (c) repair or replacement of any Product damaged during transit to or from Datamation Systems; or (e) any loss or consequential damage incurred while the Product is in use or being repaired.

10. This warranty is to be read together with any benefits that Datamation Systems may provide to a consumer under statute.

11. Instructions for making a warranty claim are included in the enclosed materials. If the warranty claim is not accepted:

(a) Datamation Systems will inform the Customer promptly; (b) if requested to do so by the Customer, Datamation Systems will repair the Product provided the customer pays the standard charges for such repair; and (c) if applicable the Customer will be responsible for all costs associated with collection of the Product from Datamation Systems.

MAKING A WARRANTY CLAIM

Contact Datamation Systems at 201-329-7200 or  info@mailsolutions.info.   Service and support can be requested online by clicking here.

Privacy Policy:

Datamation Systems, Inc. values the privacy of your personal data and will never sell or make available any customer information to any third parties. Click here for our complete corporate privacy policy or GDPR compliance information.  For EU members, please click here if you would like to change your privacy settings.

Site Contents

Unless otherwise noted, the design of the Site, the Site as a whole, and all materials that are part of the Site (collectively, ‘Contents’) are copyrights, trademarks, trade dress or other intellectual properties owned, controlled or licensed by Datamation Systems or its affiliates.

Comments, Feedback and Other Submissions

We welcome your comments and feedback regarding our Site, our products and our services. We do not, however, accept confidential or proprietary information. Accordingly, all comments, feedback, ideas, suggestions, materials, information and other submissions disclosed, submitted or offered to Datamation Systems using this Site or otherwise (collectively, ‘Comments’) are acknowledged by you to be not confidential and will become and remain the property of Datamation Systems. The disclosure, submission or offer of any Comments constitutes an assignment to Datamation Systems of all worldwide rights, titles and interests and goodwill in the Comments without payment of any compensation. Comments submitted by you must not violate any right of any third party and must not contain any libelous, abusive, obscene or otherwise unlawful material.

Links to Other Websites and Services

This Site may include links to other Internet sites maintained by third parties (‘Linked Sites’). Datamation Systems provides Linked Sites to you solely as a convenience and the inclusion of Linked Sites does not imply endorsement by Datamation Systems, Inc. of the Linked Sites or any representation of the accuracy of its content. You access Linked Sites at your own risk and by accessing them you leave the Datamation Systems Site. Linked Sites are not under the control of Datamation Systems and Datamation Systems is not responsible for the contents of any Linked Site.

Merchandise Availability

Merchandise availability on our website is not guaranteed as it may be low in stock or out of stock. If merchandise is not available at the time your order processes, we will notify you of this via e-mail. You can always verify availability by calling Customer Service at 1-201-329-7200 or by email at info@pc-security.com. You will receive a shipping confirmation e-mail once your items have shipped.

Disclaimer, Limitation of Liability and Indemnity

EXCEPT AS OTHERWISE EXPRESSLY PROVIDED, THIS SITE, ALL CONTENTS AND ALL PRODUCTS AND SERVICES ARE PROVIDED ON AN ‘AS IS’ BASIS. DATAMATION SYSTEMS DISCLAIMS ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE. DATAMATION SYSTEMS DOES NOT WARRANT THAT YOUR USE OF THIS SITE WILL BE UNINTERRUPTED OR ERROR FREE OR THAT THIS SITE OR ITS SERVER ARE FREE OF VIRUSES OR OTHER HARMFUL ELEMENTS. ALTHOUGH DATAMATION SYSTEMS ENDEAVORS TO PROVIDE SAFE AND ACCURATE INFORMATION, IT DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE ACCURACY OR RELIABILITY OF INFORMATION ON THIS SITE. YOUR USE OF THE SITE IS AT YOUR OWN RISK. NEITHER DATAMATION SYSTEMS, ITS AFFILIATED OR RELATED ENTITIES NOR ITS VENDORS OR CONTENT PROVIDERS SHALL BE LIABLE TO ANY PERSON OR ENTITY FOR ANY DIRECT OR INDIRECT LOSS, DAMAGE (WHETHER ACTUAL, CONSEQUENTIAL, PUNITIVE, SPECIAL OR OTHERWISE), INJURY, CLAIM, OR LIABILITY OF ANY KIND OR CHARACTER WHATSOEVER BASED UPON OR RESULTING FROM YOUR USE OR INABILITY TO USE THIS SITE, OR ANY INFORMATION OR MATERIALS PROVIDED ON THE SITE. DATAMATION SYSTEMS, INC. IS NOT LIABLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER. IF YOU ARE DISSATISFIED WITH THE SITE OR ANY MATERIALS ON THE SITE, OR WITH ANY OF DATAMATION SYSTEMS’ TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE. YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS DATAMATION SYSTEMS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, DISTRIBUTORS, VENDORS AND AFFILIATES FROM AND AGAINST ANY AND ALL THIRD PARTY CLAIMS, DEMANDS, LIABILITIES, COSTS OR EXPENSES, INCLUDING REASONABLE ATTORNEYS’ FEES, RESULTING OR ARISING OUT OF YOUR BREACH OF ANY OF THESE TERMS OF USE.

Denial of Access

These Terms of Use constitute an agreement that is effective unless and until terminated by Datamation Systems. If in Datamation Systems’ sole discretion you fail to comply with any term or provision of this agreement, Datamation Systems may deny you access to the Site. In the event of denial of access by Datamation Systems you are no longer authorized to access the Site, the restrictions imposed upon you with respect to material copied or downloaded and the disclaimers and limitations of liabilities set forth in these Terms of Use shall continue in force. These Terms of Use constitute the entire agreement between you and Datamation Systems relating to the subject matter addressed herein.

Applicable Law

The law applicable to the interpretation and construction of these Terms of Use and any transaction (including purchases made on this Site) using or related to the Site shall be the laws of the State of New Jersey, USA, without regard to principles of conflict of laws. You agree that all matters relating to your access to or use of the Site, including all disputes, will be governed by the laws of the United States and by the laws of the State of New Jersey. All proceedings relating to the Site, these Terms of Use, or any transaction, including the sale of any products, using this Site, shall be brought only in the state or federal courts of New Jersey, USA, and you and Datamation Systems do hereby consent to the jurisdiction and venue of such courts